Education: Secondary (high) school graduation certificate. Work setting: Hospitality industry. Staff accommodation available. Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Take, cancel and change room reservations. Process guests' departures, calculate charges and receive payments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Computer and technology knowledge: Central reservation system (CRS). Screening questions: Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Experience: 7 months to less than 1 year. Employment terms options: To be determined.