Team Lead Banquet & breakfast

You set the tone for the moments that bring people together, from breakfast to special events. As Team Lead Banquet & Breakfast, you will play a key role in creating moments that feel smooth, welcoming, and well-orchestrated. From the first coffee of the morning to the final details of an event setup, you will support your team, and ensure each guest interaction reflects the quality and care that define our hotels. WHAT YOU’LL DO * Coordinate events from setup to teardown, making sure every detail is delivered according to standards; * Create a warm and attentive service experience for guests, while resolving issues with professionalism and care; * Communicate clearly with guests, vendors, and internal teams to ensure operations flow smoothly; * Contribute to a consistent and high-quality guest experience across all service points; * Uphold health, safety, hygiene, and service standards; * Ensure strong understanding and execution of BEOs, room setups, service timelines, and daily operations. WHAT YOU’LL BRING * Training in hospitality or tourism, an asset; * 1 to 2 years of experience in a leadership role in banquets, events, conference services, or food and beverage operations; * Strong planning, coordination, and problem-solving skills; * A caring leadership style, strong interpersonal skills, and the ability to bring people together; * A hands-on approach and the ability to adapt in a fast-paced environment; * Good knowledge of Symphony software, an asset. WHAT WE OFFER * Passionate about travel? Take advantage of special rates when you stay with Germain Hotels and travel the country. Again and again! * A work environment that fosters creativity and autonomy, where you can contribute to the growth of a company that strives to move you forward and recognizes you for who you really are; * Squats help you relax? Get access to a state-of-the-art gym right in your workplace. The hourly rate for this role is 20,00$, in alignment with internal equity. Apply now, we look forward to hearing from you! Germain Hotels may use artificial intelligence-enabled tools to support the screening and assessment of applications. All hiring decisions are made by our HR team and hiring managers based on each candidate’s skills, experience, qualifications and alignment with the role requirements.

You will coordinate banquet and breakfast events from setup to teardown while ensuring high-quality guest service. Additionally, you will lead your team to maintain operational standards and resolve guest issues professionally.

Candidates should have 1 to 2 years of leadership experience in hospitality or food and beverage operations. Strong planning, coordination, and interpersonal skills are essential for this role.

• Special hotel rates • Gym access

• Customer servicePreferred
• Problem solvingPreferred
• LeadershipPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Event coordination
• Banquet operations
• Leadership
• Customer service
• Problem-solving
• Communication
• Health and safety
• Symphony software
• Team management
• Food and beverage operations
• Professionalism
• Tourism
• Service Standards
• Planning
• Artificial Intelligence
• Creativity
• Interpersonal Communications
• Problem Solving
• Operations
• Team Leadership
• Coordinating
• Attentive Service
• Conference Services

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Breakfast Manager
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

Minimum education

Professional degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week