Operations Manager (Food and Housekeeping Services)

Overview: We are seeking a talented and dedicated Operations Manager (Food & Housekeeping) who is as passionate about providing great food and environmental management service as we are. Being a preferred employer, we retain the finest employees, set the highest standard for personal advancement, and focus our talents on one main goal - customer satisfaction. To achieve our goals we need people who concentrate on employee and customer satisfaction and are driven by their “can-do” attitude. This position is responsible to supervise and manage the staff and operations to ensure quality standards are met and maintained in all areas including administration, staffing/scheduling, client/customer relations, production and knowledge of healthcare systems for all aspects of the Food Services. Now, if you were to come on board as one of our Operations Manager (Food & Housekeeping), we’d ask you to do the following for us: * Human Resource and Labour Relations management including complete administrative and personnel files, , hiring, training and discipline * Managing the day to day operation to ensure all contractual service levels are met. * Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner. * Maintain appropriate budgetary and cost controls including inventory controls * Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families. * Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits. * Proven experience and ability to assist in menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks is required. * Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all Workplace regulations for a safe work place. Think you have what it takes to be our Operations Manager (Food & Housekeeping)? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role * Minimum 3 years previous Food and Housekeeping Management experience a long term healthcare setting * Excellent verbal and written English language communication skills. * Proficient with MS Office Applications, Word, Excel and Power Point

The Operations Manager is responsible for supervising staff and managing daily operations to ensure quality standards in food and housekeeping services. This includes overseeing human resources, financial reporting, budgetary controls, and maintaining compliance with safety regulations.

Candidates must have a minimum of 3 years of experience in food and housekeeping management within a long-term healthcare setting. Proficiency in MS Office applications and strong verbal and written communication skills are required.

• Customer servicePreferred
• Inventory ControlPreferred
• Quality assurancePreferred
• Operations ManagementPreferred
• Financial ReportingPreferred
• Food safetyPreferred
• MS-OfficePreferred

Identified from the job description. Confirm important requirements above.

• Operations management
• Food services management
• Housekeeping management
• Human resources
• Labour relations
• Budgetary controls
• Inventory control
• Customer service
• Quality assurance
• Menu management
• Food safety
• HACCP
• WHIMIS
• MS Office
• Financial reporting
• Menu Management
• Microsoft Excel
• Auditing
• Customer Relationship Management
• Management
• Housekeeping
• Customer Service
• Communication
• Food Services
• Environmental Resource Management
• Sales
• Financial Statements
• Food Safety And Sanitation
• Hazard Analysis And Critical Control Points (HACCP)
• Labor Relations
• Operations Management
• Operations
• Microsoft PowerPoint
• Quality Management
• Written English
• Scheduling

• Management & Leadership
• Food & Beverage
• Healthcare
• Hospitality
• Administrative
• Housekeeping Operations Manager
• Housekeeping / Environmental Services Supervisor
• Cleaning and Housekeeping Supervisors in Offices, Hotels and Other Establishments
• First-Line Supervisors of Housekeeping and Janitorial Workers

Minimum experience

3+ years

Posting language

English

Working hours

40 hours per week