Front Desk Clerk

Who We Are: Wicehtowak Frontec Services (WFS) is a partnership between George Gordon Developments Ltd. (GGDL) and ATCO Frontec Ltd. The majority Indigenous-owned company provides camp and support services for remote workforce housing projects. WFS is committed to providing opportunities for employment, skills development, subcontracting and local businesses. Description: Wicehtowak Frontec Services is seeking a Front Desk Clerk to join our team in Jansen, SK. The Front Desk Clerk is responsible for the execution of daily bookings of guests in and out of the lodge. Where We Work and Live: The Jansen Discovery Lodge is a workforce housing facility in support of the BHP Jansen potash mine. The camp is located 155 kilometers east of Saskatoon, SK. Our positions work on a 14 day on, 7 days off rotation. Accommodations and meals during your work rotations are provided by the company. Responsibilities: * Ensures the smooth running of reception and computer systems for bookings * Greets customers and answer their queries * Receives and registers guests as they arrive * Makes the weekly closing for the board sheets * Ensures that all daily reports are completed correctly * Controls and coordinates the transfers of rooms * Notifies customers of their daily mail * Reports any damages to the maintenance staff for repair given to the reception by guests * Other duties as assigned. Qualifications: * 2 or more years of experience in a Front Desk position in the camps or hotel industry is required * Excellent customer service and communication skills * Experience with room booking software is an asset * Professional and courteous demeanor * Detail oriented, organized and the ability to multi-task * Proficient using MS Office programs * Excellent people skills * Ability to prioritize We would like to thank everyone for their application; however, only those being considered for an interview will be contacted. Final candidates will be required to undergo a criminal record check, drug and alcohol test, and fit for work medical assessment. Our company recognizes the benefits of a diverse and inclusive workforce and is committed to providing employment opportunities for people with disabilities. If you require an accommodation in order to participate in the application or selection process, please contact the HR/Recruitment department at [email protected]. Our team will consult with all applicants who request accommodation during the process to ensure that the accommodation provided takes into account any individual accessibility needs. Collection, use, and retention of personal information will be in accordance with ATCO Group privacy policies and practices. By submitting your resume and personal information to the ATCO Group of Companies, and/or participating in a personal interview, you acknowledge and consent to the collection, use and disclosure of your personal information by the ATCO Group of Companies to determine your suitability for employment opportunities within the ATCO Group of Companies.

The Front Desk Clerk manages daily guest bookings, registrations, and reception operations at the lodge. They are also responsible for completing daily reports, coordinating room transfers, and handling customer queries.

Candidates must have at least 2 years of front desk experience in the hotel or camp industry. Proficiency in MS Office and strong interpersonal skills are required.

• Accommodations • Meals

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Communication Skills
• Room Booking Software
• MS Office
• Multi-tasking
• Organization
• Prioritization
• Reception Management

• Hospitality
• Customer Service & Support
• Administrative

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine