Fine Dining Server

Job summary

The server will act as an ambassador for the dining experience by providing exceptional service and anticipating guest needs. Responsibilities include taking orders, maintaining menu knowledge, performing suggestive selling, and managing guest checks and payments.

Job details

Company Description Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today! Job Description As a Fine Dining Server with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding food and beverage offerings makes guests of our restaurants and lounges feel unique and valued. Pay Rate: $17.22/hour Position Type: Permanent Job Duties Include: Anticipate guests' needs while providing information on food and beverage selections Take orders and deliver food and beverage items in a prompt and professional manner Maintain knowledge of all food and beverage items in order to assist guests with menu selections Enhance revenue flow through suggestive selling techniques Maintain accurate guest checks, handle cash, make accurate deposits, and balance credit and cash sales at the end of every shift Qualifications Formal wine education or certification (WSET, Level 2 or equivalent) is considered an asset Strong knowledge of wine, spirits, and classic cocktails Previous experience in fine dining or luxury hospitality is an asset Exceptional attention to detail and a polished, professional presentation Alberta ProServe certification Knowledge of formal dining service, including proper sequence of service, is preferred Passion for food and wine, and creating elevated dining experiences You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed. Additional Information Job Perks & Benefits: Subsidized staff accommodation provided on-site for full time status employees One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal) Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability) Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor Visa Requirements: Applicants must be authorized to work in Canada. Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort! We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates. Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time

What you’ll do

The server will act as an ambassador for the dining experience by providing exceptional service and anticipating guest needs. Responsibilities include taking orders, maintaining menu knowledge, performing suggestive selling, and managing guest checks and payments.

Requirements

Candidates should have previous experience in fine dining or luxury hospitality and possess strong knowledge of wine, spirits, and cocktails. Formal wine education or certification is considered an asset, and Alberta ProServe certification is required.

Benefits

• Subsidized onsite accommodations • Complimentary meal per shift • Medical insurance • Vision insurance • Dental insurance • Mental health support • Orthodontics coverage • Fertility drugs coverage • Gender affirmation coverage • Defined contribution pension plan • Employer pension matching • Employee travel program • Mountain explorer travel program

Listed skills

• Customer service · Preferred
• Attention to detail · Preferred
• Cash handling · Preferred
• Fine Dining Service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Fine dining service
• Wine knowledge
• Spirits knowledge
• Classic cocktails
• Suggestive selling
• Cash handling
• Customer service
• Attention to detail
• Professional presentation
• Sequence of service
• Food and beverage knowledge
• Cash Handling
• Fine Dining Experience
• Professional Presentation
• Wine Education
• Professionalism
• Wine & Spirit Education Trust (WSET) Certification
• Mental Health
• Discounts And Allowances
• Sales
• Selling Techniques
• Orthodontics
• Detail Oriented

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Fine Dining Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses