hotel front desk clerk
The role involves registering guests, managing room reservations, and processing arrivals and departures. Additionally, the clerk provides information on hotel services and local points of interest while handling payments and clerical tasks.
- On-site
- Whitehorse, YT
- Posted Sep 4, 2026
- Apply by Oct 3, 2026
- 1 position
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Job summary
Overview Languages English Education Secondary (high) school graduation certificate Experience Experience an asset On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Provide customer service Benefits Health benefits Dental plan Health care plan Financial benefits Bonus
What you’ll do
The role involves registering guests, managing room reservations, and processing arrivals and departures. Additionally, the clerk provides information on hotel services and local points of interest while handling payments and clerical tasks.
Requirements
Candidates must have a secondary school graduation certificate and English language proficiency. Previous experience is considered an asset, and the role is designated as entry-level.
Benefits
• Health benefits • Dental plan • Health care plan • Bonus
Listed skills
- Customer servicePreferred
- Cash handlingPreferred
- Payment ProcessingPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Guest Registration
- Reservation Management
- Payment Processing
- Customer Service
- Cash Handling
- Clerical Duties
- Telephone Etiquette
- Emergency Procedures
Job areas
- Hospitality
- Customer Service & Support
- Administrative
Additional details
- Minimum education
- High school
- Minimum experience
- 0+ years
- Apply by
- Oct 3, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level