Dental Administrator (Concierge)

We're Hiring: Dental Administrator (Concierge) – Versante Dental | Mississauga, ON Versante Dental is growing, and we're looking for a friendly, organized, and service-driven Dental Administrator (Concierge) to join our team in Mississauga, Ontario. If you enjoy building relationships, thrive in a fast-paced environment, and take pride in creating exceptional patient experiences, we'd love to meet you. About the Role At Versante Dental, we believe every patient interaction matters. As our Dental Administrator (Concierge), you'll be the first friendly face patients see and the voice they hear when they contact our clinic. You'll play a key role in creating a welcoming, seamless experience while helping keep our clinic operating efficiently. This is an excellent opportunity for someone who enjoys delivering outstanding customer service and wants to be part of a collaborative, patient-focused team. What You'll Be Doing Welcome patients warmly in person, over the phone, and via email Schedule, coordinate, and optimize appointments, including filling last-minute openings Respond to patient inquiries and coordinate referrals with other healthcare providers Present treatment plans and explain insurance coverage, estimated costs, and payment options Process patient billing and insurance claims accurately Follow up on outstanding accounts receivable Maintain accurate patient records and ensure all information is current Support the clinical team to ensure smooth day-to-day clinic operations What We're Looking For Minimum one year of experience in administration, reception, or customer service Previous dental or healthcare experience is considered a strong asset Exceptional organizational and multitasking abilities Strong communication and interpersonal skills with a patient-first mindset Professional, friendly, and able to remain calm under pressure Comfortable working in a collaborative, fast-paced environment IPAC certification is considered an asset Why Join Versante Dental? Join a modern, patient-focused dental practice committed to exceptional care Work alongside a supportive, collaborative, and engaged team Opportunities for professional growth within Passion Dental Group's expanding network of clinics Competitive hourly compensation based on experience Evening and occasional weekend shifts may be required Hourly Rate: $25.00–$30.00 per hour About Us Versante Dental is part of the Anytime Dental and is proud to be part of Passion Dental Group, a growing network of dental practices across Ontario committed to clinical excellence and outstanding patient experiences. Our team believes dentistry is about more than treating teeth—it's about building lasting relationships, creating comfortable experiences, and helping every patient feel confident in their smile. Apply Today If you're passionate about delivering exceptional customer service and want to join a team that values collaboration, growth, and patient care, we'd love to hear from you. Apply today and become part of the Versante Dental team in Mississauga! Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; all applications are reviewed by our recruitment team. Limited AI-enabled tools may be used solely for note-taking during phone screening interviews. If you require accommodation at any stage of the hiring process, please let us know by emailing [email protected]

The Dental Administrator serves as the primary point of contact for patients, managing scheduling, billing, and insurance claims. They are responsible for creating a welcoming environment and ensuring smooth daily clinic operations.

Candidates need at least one year of experience in administration or customer service, with dental or healthcare experience being a strong asset. Strong organizational skills and a patient-first mindset are essential.

• Professional Growth Opportunities • Competitive Compensation

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Appointment Scheduling
• Patient Coordination
• Insurance Billing
• Treatment Plan Presentation
• Customer Service
• Multitasking
• Interpersonal Communication
• Records Management
• Accounts Receivable
• Patient Relations

• Healthcare
• Administrative
• Customer Service & Support

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine