hotel front desk manager

Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work site environment Non-smoking Work setting Staff accommodation available Rural area Willing to relocate Hotel, motel, resort Responsibilities Tasks Develop and implement policies and procedures for daily operations Recruit and hire staff Supervise staff Conduct performance reviews Conduct training sessions Perform front desk duties Enforce policies and procedures Address customers' complaints or concerns Assist clients/guests with special needs Establish work schedules Experience and specialization Computer and technology knowledge Central reservation system (CRS) MS Office MS Outlook Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Attention to detail Combination of sitting, standing, walking Standing for extended periods Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Team player Benefits Health benefits Dental plan Financial benefits Commission Other Benefits On-site housing options Parking available Wellness program

The manager is responsible for developing operational policies, recruiting and supervising staff, and conducting performance reviews. They also handle front desk duties, address guest complaints, and manage work schedules.

Candidates must have a high school diploma or equivalent and between 1 to 2 years of experience. Proficiency in MS Office and Central Reservation Systems is required.

• Health benefits • Dental plan • Commission • On-site housing options • Parking available • Wellness program

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Recruitment
• Performance Reviews
• Training
• Front Desk Operations
• Customer Complaint Resolution
• Scheduling
• Central Reservation System (CRS)
• MS Office
• MS Outlook
• Interpersonal Skills
• Oral Communication
• Written Communication

• Hospitality
• Management & Leadership
• Customer Service & Support

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 20, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level