Restaurant Assistant Manager

A&W Restaurants in Whitehorse, YT, is looking for a permanent full-time Assistant Manager to start immediately. Compensation & Benefits Salary: $48,000 per annum Northern Living Allowance: $3,750 annually Bonus Program: Quarterly Performance Bonus – up to 7.5% of salary Profit-based bonus eligibility Benefits & Allowances: Group Medical Benefits (single/family) Cell Phone Allowance $600 Guaranteed Compensation: $52,350 (earned bonuses are over and above) About Us The McMurray Group owns and operates A&W Restaurants across Western Canada. We are committed to creating positive, people-centred workplaces built on respect, teamwork, and open communication. We recognize effort, reward results, and support growth and development. Prince Rupert offers a unique coastal lifestyle with access to outdoor adventure and a strong community, making this an excellent opportunity for leaders seeking both career advancement and quality of life. The Role The Assistant Manager works closely with the Restaurant Manager to support day-to-day restaurant operations. This role ensures compliance with A&W standards, WorkSafeBC, public health, and employment legislation, and provides full leadership coverage during the Manager’s absence. This position aligns with NOC 60030 and includes responsibilities related to planning, organizing, directing, controlling, and evaluating restaurant operations while supporting team development, financial performance, and an exceptional guest experience. Key ResponsibilitiesOperations Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control Assist in reviewing weekly P&L statements and managing food, labour, and operational costs Maintain A&W operational standards and support continuous improvement initiatives Ensure compliance with WorkSafeBC, public health, and employment standards Assist with staff scheduling and shift deployment Support equipment, building, and system maintenance Promote team engagement and a positive workplace culture Ensure sanitation, hygiene, and food-handling standards are met Human Resources Recruit, train, and coach hourly team members Support supervisory hiring and onboarding Address performance issues and participate in progressive discipline Mentor team members for future leadership opportunities Lead team meetings when delegated Ensure payroll and scheduling compliance with provincial legislation Promote a safe, respectful, and motivating work environment Document and report critical incidents Assist with Health & Safety meetings and corrective actions Apply HR policies consistently and fairly Financial Assist with daily, weekly, and period-end accounting tasks Support inventory control, ordering, waste tracking, and cost management Apply cash, food, and labour cost-control practices Support accurate sales forecasting and financial targets Monitor revenues and assist with corrective actions Guest Experience Maintain high standards of cleanliness, food safety, and presentation Ensure exceptional guest service through effective team deployment Assist with local store marketing initiatives Resolve guest concerns using the service recovery program Ensure team appearance and conduct meet brand standards Monitor guest satisfaction metrics and support improvements Qualifications & Requirements Secondary School Certificate or equivalent Minimum 3 years of restaurant management experience Strong leadership, interpersonal, and communication skills Proficiency in all restaurant operational positions Knowledge of restaurant operating systems and standards Interest in coaching, mentoring, and developing team members Ability to perform basic accounting and administrative duties Asset - FOODSAFE Level 1 required (Level 2 preferred) Asset - Basic or Intermediate First Aid certification Proficiency with POS systems, Windows 11, and Microsoft 365 Business Core Competencies Leadership & People Development Operational Excellence Cost Control & Budget Awareness Customer Focus Decision-Making Communication Problem-Solving Working Conditions Fast-paced food service environment Standing for extended periods; occasional lifting up to 12 kgs (25 lbs) Flexible availability including evenings, weekends, and holidays Full operational responsibility during assigned shifts

The Assistant Manager supports day-to-day restaurant operations, ensuring compliance with brand standards, health regulations, and employment legislation. Key duties include managing financial performance, leading team development, and ensuring an exceptional guest experience.

Candidates must have a secondary school certificate and at least 3 years of restaurant management experience. Proficiency in POS systems and Microsoft 365 is required, with FoodSafe and First Aid certifications considered assets.

• Northern Living Allowance • Quarterly Performance Bonus • Profit-based Bonus • Group Medical Benefits • Cell Phone Allowance

• Problem solvingPreferred
• LeadershipPreferred
• Food safetyPreferred
• CommunicationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Leadership
• Restaurant Management
• Cost Control
• Staff Scheduling
• P&L Analysis
• Team Coaching
• Inventory Management
• Guest Service Recovery
• Food Safety
• Payroll Compliance
• Performance Management
• Microsoft 365
• POS Systems
• Communication
• Problem-Solving
• Decision-Making

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Human Resources

Minimum education

High school

Minimum experience

2+ years

Apply by

Feb 10, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available