front desk agent

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Hospitality industry Hotel, motel, resort Responsibilities Tasks Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Provide customer service Additional information Work conditions and physical capabilities Attention to detail Fast-paced environment Personal suitability Client focus Excellent oral communication Organized Reliability Team player Benefits Health benefits Dental plan Health care plan Vision care benefits

The agent is responsible for registering guests, managing room reservations, and processing departures and payments. They also provide information on hotel facilities and local points of interest while ensuring guest needs are met.

Candidates must have a high school graduation certificate and between 1 to 2 years of experience. Proficiency in English and a client-focused approach are required for this hospitality role.

• Health benefits • Dental plan • Health care plan • Vision care benefits

• Customer servicePreferred
• OrganizationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Guest Registration
• Room Assignment
• Reservation Management
• Customer Service
• Payment Processing
• Telephone Etiquette
• Inventory Management
• Emergency Procedures
• Oral Communication
• Organization

• Hospitality
• Customer Service & Support
• Administrative

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 6, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level