Night Audit Front Desk Agent

Job summary

Manage guest check-in and check-out processes while handling reservations and administrative tasks. Maintain guest records, balance financial reports, and coordinate with housekeeping to ensure high-quality service.

Job details

About us: Seasons Inn Halifax is a locally owned and operated motel providing clean, comfortable, and affordable stays in a highly convenient Halifax location. Our team is dedicated to delivering friendly, reliable service and maintaining a positive, supportive workplace where everyone’s contributions are valued. If you’re looking for a new role as a night audit front desk attendant and want to join a team that cares about hospitality, teamwork, and creating a great stay for every guest, Seasons Inn is the place for you! What’s in it for you: Opportunities for career growth A fun, Supportive, and inclusive team environment Pay issued weekly ($18/hour) Primary Responsibilities and Duties: Guest Check-In and Check Out – Efficiently manage the check in/out processes, verify guest information and process payments accurately. Greet all guests in a courteous and efficient manner upon arrival, address inquiries and requests promptly, and resolve complaints to ensure guest satisfaction. Reservations Management – Handle all reservations through various channels including phone, email and online booking systems. Confirm bookings, adjustments; and manage cancellations. Administrative Tasks – Perform clerical duties such as managing phone calls, maintaining guest records, and balancing cash and financial reports at the end of each shift. Work closely with housekeeping to ensure seamless service delivery and address guest needs. What you Bring to the Table: Prior Experience in hospitality or hotel front desk is an asset Work diligently to ensure seamless service delivery and address guest needs. Ability to work a variety of shifts including weekends and holidays. Strong attention to detail Communication Skills – Strong written and verbal communication skills to interact effectively with guests and staff. Ability to work in a fast-past environment independently, with minimal supervision. Ability to stand, walk, bend, kneel, stretch, twist, and reach for extended periods Schedule: 2 Overnight shifts (11pm - 7am) and a mix of overnight (11pm - 7am) and evenings (3pm - 11pm) for the rest of the shifts each week, Need availability for either shift on all days of the week. *Due to high volume, only those selected for an interview will be contacted. * *Applicants must be authorized to work in Canada. We are unable to sponsor or take over sponsorship of an employment Visa currently. * #INDLP Please visit our careers page to see more job opportunities.

What you’ll do

Manage guest check-in and check-out processes while handling reservations and administrative tasks. Maintain guest records, balance financial reports, and coordinate with housekeeping to ensure high-quality service.

Requirements

Prior experience in hospitality or hotel front desk is considered an asset. Candidates must be able to work a flexible schedule including overnight shifts, weekends, and holidays.

Benefits

• Career growth opportunities
• Supportive team environment
• Inclusive team environment

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Financial Reporting · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Cash handling · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Guest check-in
• Guest check-out
• Reservations management
• Clerical duties
• Cash handling
• Financial reporting
• Communication skills
• Attention to detail
• Customer service
• Problem solving
• Time management
• Interpersonal skills

Job areas

• Hospitality
• Customer Service & Support
• Administrative