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Job summary

Greet customers, explain menu items and wine selections, take orders, and serve food and beverages. Process payments, address customer concerns, clear tables, and assist guests with special needs.

Job details

Overview Languages English Education No degree, certificate or diploma Experience No experience (will train) On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Must be of legal age to mix and serve alcoholic beverages Address customers' complaints or concerns Prepare and serve specialty food at customers' tables Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings Describe menu items including daily specials for customers Clear and clean tables, trays and chairs Describe and advise on wine selection Greet patrons, present menus, make recommendations and answer questions regarding food and beverages Serve food and beverages Take orders and relay to kitchen and bar staff Assist clients/guests with special needs Provide customer service Additional information Work conditions and physical capabilities Bending, crouching, kneeling Fast-paced environment Standing for extended periods Work under pressure Personal suitability Client focus Excellent oral communication Flexibility Initiative Organized Reliability Team player Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Offers mentorship, coaching and/or networking opportunities for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Support for newcomers and refugees Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Support for mature workers Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work environment for mature workers Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that pair members of visible minorities with experienced employees

What you’ll do

Greet customers, explain menu items and wine selections, take orders, and serve food and beverages. Process payments, address customer concerns, clear tables, and assist guests with special needs.

Requirements

No degree, certificate, or diploma is required, and no prior experience is needed because training will be provided. The role requires being of legal age to mix and serve alcoholic beverages, along with customer focus, communication, flexibility, organization, reliability, and the ability to work in a fast-paced environment while standing for extended periods.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Organization · Preferred
• Reliability · Preferred
• Payment Processing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Oral Communication
• Complaint Resolution
• Food and Beverage Service
• Menu Knowledge
• Wine Recommendations
• Order Taking
• Payment Processing
• Teamwork
• Flexibility
• Initiative
• Organization
• Reliability

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support