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Job summary

The server is responsible for delivering professional, attentive guest service in a high-volume resort restaurant while maintaining safety and sanitation standards. They must accurately process orders, manage transactions, and ensure a seamless dining experience for all guests.

Job details

Position Title: Winter Seasonal Server Reports to: Food and Beverage Supervisor / Restaurant Manager Wage: $19.00/per hour Position: Seasonal Contract October – Early April / Hourly Position Position Overview: The Winter Seasonal Server is responsible for delivering warm, attentive and knowledgeable guest service in a high-volume mountain resort restaurant. This position plays a key role in creating memorable dining experiences while maintaining company standards for safety, service and professionalism. Servers are expected to be team players, multitask efficiently and ensure each guest enjoys a seamless visit. Experience and Requirements: * Minimum of 2+ year experience in a high-volume restaurant or hospitality setting. * Excellent knowledge of food and beverage service techniques. * Comfortable using POS systems (Toast or similar). * Must be at least 19 years of age. * Valid Serving It Right Certificate required. * Ability to communicate effectively with guests and team members. * Previous experience in a ski resort or seasonal operation is an asset. Key Responsibilities but not limited to: * Provide outstanding, professional service throughout the guest’s dining experience. * Accurately take orders and enter them into the POS system. * Deliver food and beverages promptly and check in on guest satisfaction. * Follow BC’s alcohol service laws and company policies. * Maintain clean and organized dining areas and service stations. * Prepare tables, reset for next guests and assist with side duties. * Ensure all payment transactions are processed correctly and efficiently. * Communicate effectively with kitchen and bar to ensure timely service. * Assist with opening, mid, or closing duties as required. * Uphold all company safety and sanitation standards. Working Conditions: * Willingness to work a flexible schedule, including weekends, evenings and holidays. * Ability to remain on feet for long periods of time * Must be able to lift 25lbs and perform repetitive motions such as bending, reaching and carrying. * Exposure to a fast-paced, high-energy environment. * Outdoor travel between venues may be required in snowy/winter conditions. Additional Skills: * Friendly, enthusiastic and professional demeanor. * Excellent time management and multitasking abilities. * Strong attention to detail and cleanliness. * High level of guest service and hospitality awareness. * Ability to work well under pressure and as part of a team. * Familiarity with local Okanagan wines

What you’ll do

The server is responsible for delivering professional, attentive guest service in a high-volume resort restaurant while maintaining safety and sanitation standards. They must accurately process orders, manage transactions, and ensure a seamless dining experience for all guests.

Requirements

Candidates must have at least two years of experience in a high-volume hospitality setting and possess a valid Serving It Right Certificate. Proficiency with POS systems and the ability to work a flexible schedule in a fast-paced environment are required.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Food and beverage service
• POS systems
• Toast POS
• Customer service
• Multitasking
• Time management
• Alcohol service laws
• Table service
• Communication
• Teamwork
• Sanitation standards
• Hospitality awareness
• Okanagan wine knowledge
• Energetic
• Professionalism
• Lifting Ability
• Cleanliness
• Customer Service
• Sanitation
• Restaurant Operation
• Time Management
• Enthusiasm
• Detail Oriented

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Food and Beverage Server
• Waiter / Waitress
• Waiters
• Food Servers, Nonrestaurant