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Détails du poste

WHAT WE ARE LOOKING FOR Hey, banquet rockstars! We're on the hunt for a dynamic Banquet Server to join our incredible Banquets team here at the Renaissance! If you're all about serving up top-notch hospitality with a side of smiles, we want you! This is a permanent full-time position that pays $15.50 an hour, and guess what? You'll also be raking in those sweet gratuities! WHAT YOU NEED TO KNOW ABOUT THE JOB The Renaissance Edmonton Airport Hotel is home to some of the most modern and impressive banquet spaces in town. To make sure our guests fall in love with our venue—and keep coming back—we’re looking for energetic, outgoing team players who are ready to help us shine. In this role, you’ll do a bit of everything: serving, setting up event spaces, helping guests, and flipping rooms between functions. You’ll be a key part of making sure things run smoothly, efficiently, and with a touch of style. WHAT YOU’LL BE DOING In the home of awe-inspiring banquet facilities - the Renaissance Edmonton Airport Hotel will need your energy and enthusiasm to ensure our guests fall head over heels for our venue and keep coming back for more. As a multitasking expert, you'll be busy serving, setting rooms, assisting guests, and flipping rooms like a pro. We're talking smooth operations all around! Some of your job duties include: Bring the Energy: Kick off every event with enthusiasm at pre-function briefings, ready to create memorable experiences. Set the Scene: Flawlessly arrange tables with perfect "mise en place." We’re talking pristine linens, silverware, and glassware, following the Banquet Event Order (BEO). Be the Menu Guru: Know the menu inside and out, dazzling guests with your descriptions, and assist in creating mouth-watering buffets and food stations. Serve with Flair: Time courses perfectly and make guests feel special with your smile and warm service. Mind-Reader Extraordinaire: Anticipate guest needs like a pro, and if something’s beyond your superpowers, pass it to the captain for next-level service. Keep It Sparkling: Patrol your station, topping up drinks, and keeping everything spotless. Suggest and Sell like a Pro: Tempt guests with extras like fine wines and after-dinner treats. Handle Payments: Manage guest checks smoothly and professionally when taking a carte orders. Team Player: Knock out side work, assist wherever needed, and keep the positive vibes going. Wrap It Up in Style: Help with teardown and ensure the venue is spotless for the next event. Stay Flexible: Be ready to jump in and adapt to keep everything running smoothly. WHAT’S IN IT FOR YOU? At Renaissance, we believe that taking care of our employees is just as important as taking care of our guests. As part of our Renaissance team, you'll enjoy a comprehensive benefits plan that includes medical and dental coverage, as well as life insurance. And the best part? 80% of the cost is covered by the hotel for all single coverage. But the perks don't stop there! As a Renaissance employee, you'll have access to our travel program, which offers discounted rates for Marriott hotels across the globe. We also know that getting to work can be a hassle, so we offer free parking or 747 bus pass reimbursement. And, with our in-house management training program, you'll have the opportunity to develop your skills and grow in your career. At Renaissance, we like to have fun too! That's why we organize quarterly work events that are unlike anyone else's. And with our on-demand pay system, you can get paid whenever you want. Hungry? No problem! Our talented chefs cook up delicious meals for our staff every day, so you don’t have to worry about your meals! You and your friends can also enjoy a 50% discount on food and beverage at our hotel. But the best part of working at Renaissance? You'll be a part of an award-winning team that values your contributions and recognizes your hard work. Come join us and see for yourself why Renaissance is the place to be WHAT YOU NEED TO BE CONSIDERED High school diploma or GED Proserve Certification Able to work with little supervision. Superior customer service skills with prior experience in the hospitality industry Able to lift heavy objects. Prior hotel experience is a strong asset Platinum Investments and the Renaissance Edmonton Airport Hotel is committed to creating an inclusive workplace and will accommodate accessibility needs at any stage of employment. Please let us know if you are someone who requires accommodation, and we will work with you to meet your needs.

Ce que vous ferez

The Banquet Server is responsible for setting up event spaces, serving food and beverages, and assisting guests to ensure smooth operations. They must maintain a clean environment, manage guest checks, and collaborate with the team to provide high-quality hospitality.

Exigences

Candidates must possess a high school diploma or GED and a Proserve Certification. Previous experience in the hospitality or hotel industry is preferred, along with the ability to lift heavy objects and work with minimal supervision.

Avantages

• Medical coverage • Dental coverage • Life insurance • Travel program • Discounted hotel rates • Free parking • Bus pass reimbursement • Management training program • On-demand pay • Staff meals • Food and beverage discount

Compétences indiquées

• Service à la clientèle · Souhaitée
• Travail d’équipe · Souhaitée
• Résolution de problèmes · Souhaitée
• Souci du détail · Souhaitée
• Vente · Souhaitée
• Communication · Souhaitée
• Service alimentaire · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Hospitality
• Multitasking
• Event setup
• Food service
• Menu knowledge
• Table setting
• Communication
• Teamwork
• Problem solving
• Attention to detail
• Sales
• Banquet Event Orders
• Workplace Inclusivity
• Energetic
• Lifting Ability
• Customer Service
• Linens
• Management Training And Development
• Mise En Place
• Operations
• Irrigation (Landscaping And Agriculture)
• Enthusiasm

Domaines d’emploi

• Hospitality
• Food & Beverage
• Customer Service & Support
• Banquet Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses