Chef(fe) d'équipe, réservations - Scandinave Spa
French postingThe team lead will support and guide the reservations team while coordinating daily tasks and priorities. They are also responsible for training new staff and ensuring high standards of guest service are maintained.
- On-site
- Mont-Tremblant, QC
- Posted Aug 27, 2026
- 1 position
Opens an external site
More jobs you can apply to directly
Similar opportunities posted by employers hiring on Jobs.ca, with no external application form.
Job summary
Temps plein | Horaire du dimanche au jeudi Tu aimes coordonner une équipe, résoudre des défis et offrir un service hors pair? Mets ton leadership au service d'une expérience client exceptionnelle. TON RÔLE Soutenir et accompagner l'équipe des réservations au quotidien Coordonner les priorités et le partage des tâches Participer aux réservations et au service aux invités Former les nouveaux membres de l'équipe Contribuer à l'atteinte des standards de qualité et de service AVANTAGES Parcours thermal gratuit | Massages gratuits | Rabais famille et amis | Assurances collectives | Événements d'équipe PROFIL RECHERCHÉ Leadership naturel et attitude positive Excellentes compétences en communication Bilingue français-anglais Sens de l'organisation et autonomie Expérience en réservations ou en coordination d'équipe Postule dès aujourd'hui et contribue au succès de notre équipe! #MTBSPA23
What you’ll do
The team lead will support and guide the reservations team while coordinating daily tasks and priorities. They are also responsible for training new staff and ensuring high standards of guest service are maintained.
Requirements
The ideal candidate possesses natural leadership, a positive attitude, and excellent communication skills in both French and English. Previous experience in reservations or team coordination is required, along with strong organizational abilities.
Benefits
• Free thermal experience • Free massages • Family and friends discounts • Group insurance • Team events
Listed skills
- Customer servicePreferred
- Problem solvingPreferred
- OrganizationPreferred
- TrainingPreferred
- CommunicationPreferred
- Team LeadershipPreferred
- coordinationPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Team leadership
- Coordination
- Customer service
- Problem solving
- Communication
- Organization
- Training
- Bilingualism
- Autonomy
- Reservation management
- Organizational Skills
- Positivity
- Bilingual (French/English)
- Service Standards
- Multilingualism
- Management
- Customer Service
- Leadership
- Problem Solving
- Team Leadership
- Coordinating
- Reservations
Job areas
- Hospitality
- Customer Service & Support
- Management & Leadership
- Administrative
- Operations Team Lead
- Sales Lead
- Commercial Sales Representatives
- Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Additional details
- Minimum experience
- 2+ years
- Posting language
- French
- Working hours
- 40 hours per week