Pre-Construction Client Coordinator (Client Concierge)

Job summary

The role involves guiding clients through the selection and documentation phase of custom home building using Buildertrend. The coordinator ensures all specifications and approvals are finalized and documented for a seamless handoff to the construction team.

Job details

To apply, please send a resume/CV in English as well. HC Habitation - Custom Home Builder Pre-Construction Client Coordinator (Client Concierge) Greater Montreal Area, QC (On-site) Employment Type: Full-time, Permanent Salary: $55,000 - $70,000 CAD per year About HC Habitation HC Habitation is a premium custom home builder specializing in luxury residences tailored to each client's vision and lifestyle. We prioritize transparency, structured planning, and exceptional client service throughout the entire design and building process. Our mission is to transform dreams into homes with honesty, pride, empathy, and meticulous attention to detail. Position Overview We are seeking a perfectly bilingual (French & English) Pre-Construction Client Coordinator -- also referred to as a Client Concierge -- to guide our clients through the selections and documentation phase before construction begins. This role is client-facing, organizational, and coordination-focused. It is not technical construction management and does not involve structural decision-making or contract preparation. As the Client Concierge, you will be the primary point of contact for clients once their plans are finalized with our draftsperson and sales team. You will ensure all selections, approvals, and specifications are complete, clear, and ready for execution -- so the construction team can begin with confidence and clarity. Key Responsibilities Client Selections & Support Guide clients through their selections process in Buildertrend. Clarify selection steps and answer process-related questions. Schedule supplier meetings and follow-up with clients to meet deadlines. Ensure all selections are fully documented and complete. Documentation & Specs Transfer client selections into clear internal specifications. Upload all technical sheets, approvals, and documents into Buildertrend. Maintain accurate, organized electronic project files. Confirm all approvals are signed before project commencement. Communication & Coordination Maintain consistent, professional communication with clients. Update internal teams with finalized details & clarify any ambiguities. Identify potential delays early and escalate proactively. Document every step to ensure a clean "handoff" into construction. What You Bring Perfect bilingual communication (French & English). Exceptional organizational skills and time-management. Highly detail-oriented with an ability to enforce deadlines respectfully. Comfortable with digital systems / software (Buildertrend experience is a major asset). Basic understanding of reading floor plans and design documents. Calm, professional, reassuring client manner. 3+ years experience in selections coordination or a similar role (preferred). College diploma (DEC) preferred. Work Environment Temporary remote work until our new office is completed (expected ~May). In-person presence at the office afterward to support clients and lead selection sessions. Compensation & Benefits Competitive salary plus. Stable full-time position in a growing company. Paid time off and flexible start/end times. Full training on internal systems and processes. Clear pathways for career growth. Structured, supportive environment where your impact is visible. Why Join Us This is more than an administrative role -- it is a key position that directly impacts project quality and client experience. You will be the person who turns complex decisions into a structured, execution-ready plan that ensures every custom home we build begins with precision and confidence. If you thrive on organization, client interaction, and process excellence, you will excel in this role. HC Habitation is an equal opportunity employer. We welcome applications from individuals of all backgrounds, abilities, and protected statuses. To apply, please send a resume/CV in English as well.

What you’ll do

The role involves guiding clients through the selection and documentation phase of custom home building using Buildertrend. The coordinator ensures all specifications and approvals are finalized and documented for a seamless handoff to the construction team.

Requirements

Candidates must be perfectly bilingual in French and English with at least 3 years of experience in selections coordination. A college diploma (DEC) is preferred along with proficiency in digital coordination software.

Benefits

• Competitive salary • Paid time off • Flexible start/end times • Full training on internal systems and processes • Career growth pathways

Listed skills

• Time management · Preferred
• Project Coordination · Preferred
• Attention to detail · Preferred
• Client Relationship Management · Preferred
• Bilingual communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Bilingual Communication
• Organizational Skills
• Time Management
• Attention To Detail
• Buildertrend
• Floor Plan Reading
• Client Relationship Management
• Project Coordination
• Documentation Management
• Deadline Enforcement

Job areas

• Construction
• Customer Service & Support
• Administrative
• Management & Leadership