Director of Housekeeping

Job summary

Lead housekeeping and laundry operations, ensuring guest rooms, public spaces, and facilities meet high cleanliness and presentation standards. Manage budgets and team performance, collaborate with operational leaders, and drive guest satisfaction, safety compliance, and continuous improvement.

Job details

Your new company Join a leading hospitality organization renowned for delivering exceptional guest experiences. Work within a luxury hospitality environment that prioritizes service excellence, operational efficiency, and employee development. Be part of a collaborative leadership team focused on maintaining the highest standards across all areas of the guest experience. Your new role Lead and oversee housekeeping and laundry operations within a luxury hospitality environment. Ensure guest rooms, public spaces, and facilities consistently meet exceptional cleanliness and presentation standards. Manage departmental budgets, forecasting, payroll, and overall operational performance. Recruit, develop, mentor, and retain high-performing team members. Collaborate with operational leaders to deliver a seamless guest experience. Support preventative maintenance programs and property improvement initiatives. Drive continuous improvement efforts focused on service quality, efficiency, and guest satisfaction. Ensure compliance with health, safety, and environmental standards. What you'll need to succeed Previous leadership experience within housekeeping operations in a hotel, resort, or hospitality environment. Proven ability to lead large teams in a fast-paced, service-focused setting. Strong budgeting, forecasting, payroll, and administrative experience. Excellent leadership, communication, and problem-solving skills. Experience driving employee engagement, performance management, and team development initiatives. Strong organizational skills with the ability to manage multiple priorities. Experience with hotel property management systems and related software. Hospitality, Hotel Management, or a related post-secondary education is considered an asset. What you'll get in return Competitive compensation package. Comprehensive health and wellness benefits. Employer-supported retirement savings program. Employee discounts and hospitality-related perks. Relocation assistance may be available. Opportunity to join a respected hospitality organization with strong growth potential. Collaborative leadership environment focused on excellence and continuous improvement. What you'll need to do now If you're interested in this role, click apply to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

What you’ll do

Lead housekeeping and laundry operations, ensuring guest rooms, public spaces, and facilities meet high cleanliness and presentation standards. Manage budgets and team performance, collaborate with operational leaders, and drive guest satisfaction, safety compliance, and continuous improvement.

Requirements

Requires previous housekeeping leadership experience in a hotel, resort, or hospitality setting, with the ability to lead large teams. Candidates should bring budgeting, forecasting, payroll, employee development, communication, organizational, and problem-solving skills, as well as experience with hotel property management systems; related post-secondary education is an asset.

Benefits

• Health And Wellness Benefits
• Retirement Savings Program
• Employee Discounts
• Relocation Assistance

Listed skills

• Recruitment · Preferred
• Problem solving · Preferred
• Budgeting · Preferred
• Guest Experience · Preferred
• Team Leadership · Preferred
• Forecasting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Housekeeping Operations
• Laundry Operations
• Team Leadership
• Budgeting
• Forecasting
• Payroll Management
• Recruitment
• Employee Development
• Performance Management
• Employee Engagement
• Guest Experience
• Operational Performance
• Problem-Solving
• Health And Safety Compliance
• Preventative Maintenance
• Hotel Property Management Systems

Job areas

• Hospitality
• Management & Leadership
• Customer Service & Support

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