Admin Assistant / Front Desk Coordinator (Insurance)

Administrative Assistant / Front Desk Coordinator (Salary Range $60,000 - $70,000) Mid-Town Toronto | In-Office Full-Time / Steps from Summerhill Station Our client, a growing organization in the insurance benefits space, is seeking a polished Administrative Assistant / Front Desk Coordinator to support a senior executive while serving as the first point of contact for the office. This role is well-suited to a composed, detail-driven professional who thrives in a fast-paced, regulated environment and brings a high standard of professionalism to their work. Role Overview: This in-office position blends executive support, front-office coordination, and administrative operations. The successful candidate will demonstrate sound judgment, discretion, and the ability to manage competing priorities while maintaining a calm, client-focused presence. Key Responsibilities: Admin Assistant / Front Desk Coordinator: Serve as the primary point of contact for visitors, clients, and incoming calls Maintain a professional, organized, and welcoming front-office environment Support the smooth day-to-day operations of the office Administrative & Operational Support: Maintain accurate records, files, and internal documentation Support client interactions and communications related to insurance benefits Assist with administrative and processing tasks with accuracy and attention to regulatory detail Ad-Hoc & City-Based Support: Complete occasional errands and time-sensitive city-based tasks as required Candidate Profile: Exceptionally organized, detail-oriented, and reliable Comfortable operating in high-pressure, deadline-driven environments Strong critical thinking and problem-solving abilities Professional, adaptable, and composed in communication style Service-oriented mindset with a desire to support both leadership and office operations Prior exposure to insurance or financial services is an asset, but not required Requirements Proven experience in an administrative, executive assistant, or front desk role Excellent written and verbal communication skills Demonstrated ability to manage multiple priorities with discretion and accuracy Preferred: Familiarity with life, disability, or critical illness insurance terminology Experience supporting documentation, SOPs, or operational processes Benefits What’s in it for you? ​ Full-time, on-site position in midtown Toronto, conveniently located on the subway line. Competitive salary with great benefits and perks. The opportunity to work with a dynamic, boutique team focused on excellence in service.

The role involves serving as the primary point of contact for the office while providing administrative and operational support to senior executives. Responsibilities include managing front-office operations, maintaining accurate documentation, and assisting with insurance-related client communications.

Candidates must have proven experience in an administrative or executive assistant role with strong communication and organizational skills. Familiarity with insurance terminology and operational processes is considered an asset.

• Competitive salary • Perks

• Time managementPreferred
• Problem solvingPreferred

Identified from the job description. Confirm important requirements above.

• Administrative support
• Front desk coordination
• Executive support
• Record keeping
• Documentation
• Client communication
• Critical thinking
• Problem solving
• Time management
• Regulatory compliance
• Insurance terminology
• SOP management
• Professionalism
• Ability To Meet Deadlines
• Customer Service
• Communication
• Critical Thinking
• Critical Illness Insurance
• Executive Information Systems
• Financial Services
• Front Office
• Leadership
• Internal Documentation
• Problem Solving
• Operations
• Verbal Communication Skills
• Coordinating
• Detail Oriented

• Administrative
• Customer Service & Support
• Finance & Accounting
• Administrative Assistant/Front Desk Coordinator
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week