Service Concierge

Job Description Service Concierge Jaguar Land Rover Calgary Make Every Customer Feel Taken Care Of Some people have a natural ability to make others feel welcome. They know how to start a conversation, build rapport, and make customers feel like they’re in good hands. That’s exactly what we’re looking for in a Service Concierge at Jaguar Land Rover Calgary. You’ll be one of the first people our customers interact with when they arrive for service, setting the tone for their entire experience. If you genuinely enjoy helping people, thrive in a customer-facing environment, and want to build a career in the automotive industry, this could be the opportunity for you. What You’ll Do Welcome customers with a warm, professional, and genuine approach Build strong relationships and create a positive customer experience Assist customers with their service visit and answer questions Coordinate customer arrivals, vehicle drop-offs, and service-related needs Move and organize vehicles around the service drive and lot Keep the service area organized, welcoming, and customer-ready Work closely with the Service team to ensure customers are looked after Manage multiple priorities while maintaining a high level of customer service Step in wherever needed to help create a seamless experience for our customers What We’re Looking For A naturally friendly and approachable personality Someone who genuinely enjoys meeting and helping people Strong verbal communication and customer service skills Confidence speaking with customers in person and over the phone Strong organization and multitasking abilities A professional and positive attitude Someone who takes initiative and is always willing to help Previous automotive experience is an asset, but not required Why Go Auto? At Go Auto, we don’t just hire people for a position. We invest in their potential. Whether you’re starting your career or looking for your next opportunity, you’ll have access to the training, support, and resources you need to keep moving forward. Our promote-from-within culture means your next opportunity could be closer than you think. Training & DevelopmentGet ongoing training, industry-leading technology, and the tools you need to build your skills and advance your career. Employee Investment ProgramPut your hard work to work for you. Our Employee Investment Program guarantees a 10% annual return, with the opportunity to earn up to 16% based on company performance. VacationEnjoy three weeks of vacation after your first year, four weeks after five years, and five weeks after ten years. Health & DentalAccess comprehensive health and dental coverage, plus Health and Lifestyle Spending Accounts. Career GrowthWe believe in promoting from within and creating real opportunities for employees who want to learn, grow, and take the next step. Ready to Take the Next Step? If you’re a people person who loves creating great customer experiences and wants to build something bigger than just a job, we want to meet you. Apply today and start your next chapter with Go Auto.

The Service Concierge is responsible for greeting guests, providing a welcoming environment, and managing vehicle logistics for showings and test drives. They also handle trade-in documentation, including photography and system data entry.

The ideal candidate should possess strong interpersonal skills and a passion for customer service. No specific years of experience are required, as the role is entry-level.

• Vacation • Health care • Dental • Health/lifestyle spending account • Employee investment program • Training and development

• Customer servicePreferred
• CommunicationPreferred
• Data entryPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Rapport building
• Vehicle preparation
• Inventory management
• Photography
• Data entry
• Sales Support
• Rapport Building
• Customer Service
• Data Entry
• Sales
• Interpersonal Communications
• Inventory Management
• Negotiation
• Greeting Customers

• Customer Service & Support
• Retail
• Sales
• Administrative
• Service Concierge
• Concierge
• Client Information Workers Not Elsewhere Classified
• Concierges

Minimum experience

0+ years

Apply by

Aug 14, 2027

Posting language

English

Working hours

40 hours per week