Lead Concierge Security Guard - Premier Corporate Building

Ready to suit up as a Lead Concierge Security Guard As the Lead Concierge Security Guard, you'll play a pivotal role in protecting and representing one of the world's most prestigious and globally recognized organizations. Combining exceptional concierge service with proactive security leadership, you'll help create a safe, secure, and welcoming environment for employees, executives, and visitors alike. As the face of the site, you'll be the first point of contact, delivering world-class customer service while leading by example in maintaining the highest standards of security. Through proactive patrols, risk identification, employee engagement, and a keen eye for detail, you'll help prevent incidents before they occur while fostering a professional and positive workplace experience.What's in it for you? Competitive hourly wage of $26.00–$28.00 + benefits Paid on-the-job training with ongoing learning and development opportunities. We invest in your future by covering the cost of continuing education through GardaWorld Academy. Clear career advancement opportunities with one of the world's largest privately owned security and integrated risk companies. Permanent, full-time schedule / Monday - Friday 8:00am - 4:00pm Premium corporate work environment where you'll represent a world-renowned organization. Free uniforms provided at no cost. Employee recognition and rewards programs that celebrate your contributions. Work alongside a professional, supportive team committed to excellence, safety, and customer service. Make a meaningful impact every day by protecting people, property, and the reputation of a globally recognized client. Responsibilities for Lead Concierge Security Guard Provide a professional and friendly front-of-house presence; assist employees and visitors; provide directions, building information, visitor support, and accessibility assistance. Act as a concierge for employees and executives, building relationships with regular interactions and day-to-day operations with teams. Manage VIP arrivals discreetly and efficiently; anticipate needs; maintain name recognition; uphold confidentiality. Conduct visible, proactive patrols; identify hazards (slips/trips, blocked exits, lighting issues); file corrective actions; identify and mitigate security risks. Lead Security Guards in day-to-day operations; help them uphold professional and timely responses to guests and employees. Support access control and visitor management processes; oversee badge use, turnstiles, and door alarms; spot-check tailgating; coach occupants on best practices. Build partnerships with front desk, facilities, IT, and P&C to work together on security concerns and risks. Assist with emergency drills and incident response as needed. Be the onsite point of contact for medical emergencies and first aid response. Report hazards, suspicious activity, and security breaches promptly. Communicate with Corporate Security immediately during incidents, providing full details and timely reporting of situations as they occur. Help de-escalate challenging situations that occur at the Front Desk, supporting the team as required. Triage requests (badges, meeting room guidance, wayfinding) and resolve or route to Facilities, IT, HR, or other departments as required. Provide timely and accurate reporting for incidents (medical, trespassing, challenging guests, or other incidents). Qualifications for Lead Concierge Security Guard Be authorized to work in Canada Hold a valid BC security license Intermdediate First Aid Certification (OFA2) - required Exceptional customer service skills Proficient in basic phone & computer skills This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you! SSVAN

Lead security guards in providing world-class concierge and security services for a prestigious corporate site. Responsibilities include managing VIP arrivals, conducting proactive patrols, and coordinating with facilities and IT to mitigate security risks.

Candidates must be authorized to work in Canada and hold a valid BC security license. An Intermediate First Aid Certification (OFA2) and exceptional customer service skills are required.

• Benefits • Paid On-the-job Training • Continuing Education Coverage • Career Advancement Opportunities • Free Uniforms • Employee Recognition and Rewards Programs

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Concierge Service
• Security Leadership
• Risk Identification
• Access Control
• Visitor Management
• Emergency Response
• De-escalation
• First Aid
• Customer Service
• Incident Reporting
• Patrolling
• VIP Management

Formation minimale

Certificat de métier

Expérience minimale

2+ ans