Restaurant Host/Hostess

Job summary

Greet and assist restaurant customers, answer questions about menu items and preparation, address complaints, and manage reservations and table assignments. Perform opening and closing activities and receive customer payments.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 to less than 7 months On site Work must be completed at the physical location. There is no option to work remotely. Work setting Restaurant Responsibilities Tasks Address customers' complaints or concerns Answer customers' questions regarding menu items and preparation methods Greet customers Perform opening and closing activities Receive customers' reservations and assign tables Receive payments from customers Additional information Work conditions and physical capabilities Fast-paced environment Combination of sitting, standing, walking Work under pressure Personal suitability Client focus Flexibility Organized Team player Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Greet and assist restaurant customers, answer questions about menu items and preparation, address complaints, and manage reservations and table assignments. Perform opening and closing activities and receive customer payments.

Requirements

A secondary school graduation certificate and 1 to less than 7 months of experience are listed. The role requires customer focus, flexibility, organization, teamwork, and the ability to work in a fast-paced environment under pressure while sitting, standing, and walking.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Organization · Preferred
• Payment Processing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Complaint Resolution
• Menu Knowledge
• Greeting Customers
• Opening And Closing Procedures
• Reservation Management
• Table Assignment
• Payment Processing
• Flexibility
• Organization
• Teamwork

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support