Casino Industry Job Description

You will find here hospitality and tourism related tools and resources to help you choose a career in hospitality, catering and tourism, apply on waiter, cook or concierge positions, prepare for a room service attendant interview, assess your guest relations and services skill set, and much more.


Description of the function The main role of the cashier is to carry out various monetary transactions with internal and external customers. He must in particular: Courteously welcome and inform customers; Transact various units of value such as bank notes, cash, table chips, gift tokens, traveller’s cheques Fill out the appropriate forms for large cash […]

Customer Service Representative

Description of the function The customer service representative must offer an exceptional welcome to customers. His main role is to inform customers about the different services offered at the casino. He must in particular: Receive and welcome customers by meeting their needs, diligently and courteously, while providing personalized service Inform customers about all the services […]

Slot Machine Attendant

Description of the function The slot machine attendant reports to the operations supervisor for the sector. He is responsible for customer service as well as for proper operation of the slot machines. He must in particular: Courteously welcome customers and explain to them how the slot machines work, the rules of the game, the possibilities […]


Description of the function The valet has to offer an outstanding welcome to customers who arrive by car at the casino entrance and be responsible for parking the car at the customer’s request. He must in particular: Manage vehicle and pedestrian traffic at the casino’s main entrance Receive and welcome the customer with diligence and […]


Description of the function The dealer leads the tables of traditional games (Roulette, Black Jack, Poker…) and ensures their smooth operation. He is in continuous contact with the players. He must in particular:  Welcome the player to the table  Explain the game to novice players  Exchange cash for chips, check that the board is full […]

Security guard or entrance controller

The security guard or entrance controller works full time or part time, during the casino’s public opening hours.The time can range from 10am to 4am. Times can vary depending on the season and size of the casino. Description of the function The security agent or entrance controller must participate in maintaining order and oversee security […] network