Rental Technician

This position is to assist the guest in the set-up of their ski or snowboard equipment. This includes choosing the correct equipment for the guest based on the guest’s level of ability.

PRIMARY RESPONSIBILITIES
• To provide a high quality experience for the guest by selecting rental equipment that will best fit their needs based on their level of ability.
• Providing the guest with the proper product knowledge based on the equipment issued to them.
• Set equipment for the guest based on the guest’s height, weight and ability.
• Inform the guest of how to operate the equipment as well as any other resort information the guest may require.
• Ensure proper rental procedures are followed with each guest; waiver is filled out, equipment is all scanned to their file and DINs are set correctly on skis.
• Maintain the cleanliness (may include tiding, cleaning floors, removing garbage’s from the building) of the shop and proper storage of all equipment.
• May be required to work outdoors at times.
• Perform any other duties as assigned by the rental supervisor or team leader.

QUALIFICATIONS
• Must be able to lift 30lbs.
• Must be able to work with co-workers in a cooperative, friendly manner.
• Must be customer service oriented. Friendly, outgoing.
• Must have the ability to communicate confidently and make eye to eye contact with the guest and co-workers.
• Must move with a sense of urgency comparable to business levels.
• Must remain focused & be thorough with assigned tasks.
• Punctuality & an excellent record of attendance are required.
• Must achieve an 80% or higher on binding manufacturer exam.
• The ability to multi task & prioritize tasks.
• The ability to maintain calm in a fast paced environment.
• Must be able to work a variety of shifts including evenings, weekends and holidays.