Experiencing warm and engaging service in luxurious surroundings is turning moments into memories for our guest at Fairmont Jasper Park Lodge. As the Assistant Laundry Manager, your care and attention to detail in our Laundry operation will ensure exceptional standards for our hotel lines - you will take pride in the role you play facilitating a memorable guest stay.
Hotel Overview: The Fairmont Jasper Park Lodge is surrounded by the snow capped mountains and enchanting lakes of Jasper National Park; a UNESCO designated World Heritage Site which includes the #1 Best Golf Resort in Canada by the readers of SCOREGolf Magazine, a newly redesigned Fairmont spa, 6 food and beverage outlets, and many outdoor activities which are right outside your door. No matter what time of year you visit The Fairmont Jasper Park Lodge, you can expect to be a part of "The True Rocky Mountain Experience".
Summary of Responsibilities:
Reporting to the Director, Laundry, responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional, engaging and friendly service
Follow departmental policies, procedures, and service standards
Ensure the upkeep of all Laundry/Valet areas in respect to complete care, cleanliness and maintenance
Train and supervise all employees within Laundry/Valet department
Work with employees on a daily basis to upgrade skills and decision making
Monitor health and safety regulations and W.H.I.M.S. training
Active supporter of hotel committees
Ensure all equipment within the department is maintained and is in good working order
General office administration, which includes town contracts, payroll, scheduling, ordering supplies and inventory control
Performance evaluation of all Laundry/Valet colleagues
Conduct and follow up on monthly communication meetings
Ensure all areas of food & beverage, housekeeping and linen closets are stocked and maintained
Ensure guest requests are dealt with in a timely manner
Assume the operations in the absence of the Laundry Manager
Adhere to the hotels vehicle handling and safety policies while driving hotel and guests vehicles
Follow policies, procedures and service standards
Other duties as assigned
Previous supervisory experience required
Laundry experience an asset
Valid Alberta driver’s license required, ability to drive standard vehicle an asset
Able to work flexible hours over a 24 hour period
Strong problem solving skills with the ability to make decisions
Must be in good physical condition
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team with minimum supervisor
Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork, Accountability and Excellence; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
:Management / Supervisory
:Rotating / Shift Work
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