Hotel Front Desk Supervisor

Employment - Hotel Front Desk Supervisor Hotel Front Desk Supervisor Auberge Gisele's inn Full-Time Weekends Evenings On-Call Description Front Desk Supervisor - Job Description – NOC 62022 Coordinate, assign and review the work of hotel front desk operations for all Front office staff. Establish work schedules and procedures and coordinate activities with other work units or departments. Resolve work-related problems and prepare and submit progress and other reports. Hire and train staff in job duties, safety procedures and company policies. Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work Oversee room assignments, billing, and reservation accuracy using the PMS. Monitor and improve guest satisfaction through feedback and service standards. Conduct shift reports, cash handling, and administrative tasks. Liaise with housekeeping and maintenance to ensure room readiness. Promote hotel services, upsell upgrades, and encourage loyalty program sign-ups. Ensure front desk procedures align with security, privacy, and company policies. Work hand in hand with Hotel Management to ensure smooth operations and expectations are met of the department. How To Apply Auberge Gisele's inn will be accepting applications for this position via the Cape Breton Job Board. Applicants will need to first create a complete account before applying directly through this page. Willing to hire International Applicants This employment opportunity is open for qualified and eligible opportunity seekers domestically and internationally. Applications will be considered regardless of working status in Canada. Location Information Community Baddeck County Victoria County Province Nova Scotia Country Canada Opportunity Information Employer Auberge Gisele's inn NOC Code Accommodation, travel, tourism and related services supervisors (62022) Experience Required Yes Available Openings 1 Pay Type Hourly Pay Period Bi-Weekly Remuneration Per Pay Period $2208.00/bi-weekly (to be negotiated) Estimated Weekly Hours 40.00 Start Date March 1st 2026 End Date — Language English Language Proficiency Level Posted on April 14th 2026 Expires September 4th 2026 Share this opportunity

Coordinate and review front desk operations, including staff scheduling, training, and the oversight of room assignments and billing. Liaise with housekeeping and management to ensure operational efficiency and high guest satisfaction standards.

Candidates must have previous experience in hotel supervision and the ability to manage front office staff and computer systems. Proficiency in English and the ability to work evenings, weekends, and on-call shifts is required.

• Manipulation d’argentSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Front Office Management
• Staff Training
• PMS Proficiency
• Guest Satisfaction
• Cash Handling
• Billing Accuracy
• Scheduling
• Upselling
• Conflict Resolution
• Administrative Tasks
• Room Assignment
• Security Compliance

• Hospitality
• Management & Leadership
• Customer Service & Support
• Administrative

Expérience minimale

2+ ans

Postuler avant le

4 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level

Autorisation de travail

Parrainage de visa mentionné