Concierge Casual

Job summary

The Concierge manages the front reception desk, greeting residents and guests while handling incoming calls and pages. They are also responsible for administrative duties, office inventory, and providing evening security and emergency response.

Job details

Wage per hour $20.77 Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we have dedicated every day to the happiness of retirees. Human Focus – Creativity - Excellence We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today! Reporting to the Executive Director, the Concierge is responsible for manning the front reception desk, responding to incoming calls and greeting Residents and guests in a warm and welcoming manner. Schedule: Shifts will be either 7:00am to 3:00pm OR 3:00pm to 11:00pm Key Responsibilities * To establish and maintain harmonious relationships with residents, their families and employees; * To run the front desk in a courteous efficient manner; * To respond to all incoming phone calls and pages in a professional and welcoming manner; * To maintain office inventories; * To handle various administrative and introductory accounting duties; * To provide evening Security and emergency response for residents when required; * To work in a position of trust with vulnerable adults (residents); * To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity; * To complete other duties as assigned. Qualifications * Previous clerical experience in a related environment * Highly organized with ability to multitask in a very busy reception area * Must demonstrate strong written and verbal English skills * Strong interpersonal skills, demonstrating empathy and patience * Ability to work with minimum supervision * Current CPR and First Aid is required * Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one * Flexible availability, including evenings and weekends, is required. Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.

What you’ll do

The Concierge manages the front reception desk, greeting residents and guests while handling incoming calls and pages. They are also responsible for administrative duties, office inventory, and providing evening security and emergency response.

Requirements

Candidates must have previous clerical experience, strong English communication skills, and current CPR and First Aid certifications. A current Vulnerable Sector Check and flexible availability for evenings and weekends are required.

Listed skills

• Customer service · Preferred
• First Aid · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Reception Management
• Customer Service
• Administrative Support
• Multitasking
• Interpersonal Skills
• English Communication
• CPR
• First Aid
• Accounting Basics
• Emergency Response
• Empathy
• Patience
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Ethical Standards And Conduct
• Accounting
• Assisted Living
• Clerical Works
• Creativity
• English Language
• Interpersonal Communications
• Telephone Skills
• Senior Living

Job areas

• Hospitality
• Administrative
• Customer Service & Support
• Healthcare
• Security & Safety
• Concierge
• Client Information Workers Not Elsewhere Classified
• Concierges

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