Concierge Full-Time - Richmond

Concierge Full-time - Richmond Are you looking for a workplace that values collaboration, growth, and support at every step of your career? Welcome to CMI Concierge & Security, where we believe that our success starts with taking care of our greatest asset – our people. Here, you’ll find a dynamic team that encourages innovation and truly supports each other’s success. Join us and be part of an environment where you’re not just another employee – you’re a vital part of a winning team. Let’s grow together! Position Summary We are looking for a full-time concierge working Thursday 2 pm to 8 pm, Friday, Saturday and Sunday from 8 am to 8 pm. The Concierge/Security Guard will act as the main liaison between property owners, residents, management, and tradespeople. In addition to handling concierge duties, this role ensures the security, safety, and overall well-being of the property. The position includes a mix of administrative tasks, customer service, security measures, and emergency response coordination. Location: Richmond Full-time Shifts: 42 hours per week on averaging agreement, 40 regulars hours and 2 overtime hours. Pay Rate: $18.50 per hour Key Responsibilities Administrative & Customer Service * Greet residents and visitors, addressing inquiries and providing assistance. * Assist with administrative duties such as maintaining records and managing communication. * Serve as a point of contact for residents and manage requests in a professional and friendly manner. Security & Safety * Monitor security systems, conduct routine patrols, and respond to security incidents. * Ensure safety protocols are followed for all individuals on the property. * Handle access control and provide security escorts when necessary. Emergency Response Coordination * Respond quickly to emergencies, ensuring proper coordination with relevant authorities. * Assist in the implementation of emergency plans and procedures, ensuring residents' safety. Basic Qualifications * Ability to lift up to 40 lbs. occasionally. * Capable of climbing a ladder (up to 8 feet) and navigating building stairs. * Physical endurance for standing, walking, sitting, and repetitive motions. * Strong visual accuracy, hearing ability, and listening skills. * Ability to complete 8-hour shifts with regular statutory breaks. * Proficient in using mobile phones, mobile applications, email, and Microsoft Word. Experience and Skills * Excellent customer-first attitude with the ability to handle difficult situations. * Positive, friendly, and professional demeanor. * Strong verbal and written communication skills. * Capable of training and mentoring staff from diverse backgrounds. * Highly organized and attentive to detail. * Valid BC Security License is mandatory. COMPANY OVERVIEW At CMI Concierge & Security Inc., we deliver outstanding service to residential condominium communities throughout Greater Vancouver. Since 1997, we’ve proudly been the leading provider of building management, concierge, security, and cleaning services in the region, setting the standard for excellence in our industry. We’re a team of passionate, dedicated professionals, committed to making a real difference in the lives of our clients. If you're driven by a desire to help others and excel in problem-solving, CMI Concierge & Security Inc. offers an exciting opportunity to be part of something special. Ready to join a dynamic, customer-focused team? Attach your resume, and feel free to include a cover letter (optional). Please note, only shortlisted candidates will be contacted. How to Apply Please submit your resume via our Career Portal. Note: Only candidates shortlisted for interviews will be contacted. We appreciate your interest in joining our team and look forward to hearing from you! #concierge, #hospitality, #hotel, #customerservice, #securityofficer, #frontdesk, #nightguard, #nightsecurity, #officer, #customerservice, #representative, #guard APPLICATION SETTINGS Application method This job is integrated with Indeed Apply through your career site, and settings can only be changed there. Thursday 2 pm to 8 pm Friday 8 am to 8 pm Saturday 8 am to 8 pm Sunday 8 am to 8 pm 40 regular hours and 2 overtime hours

The concierge acts as the primary liaison between residents, management, and tradespeople while ensuring the security and safety of the property. Responsibilities include administrative tasks, monitoring security systems, and coordinating emergency responses.

Candidates must possess a valid BC Security License and have the physical ability to perform patrols, lift up to 40 lbs, and climb ladders. Proficiency in Microsoft Word and mobile applications is required, along with strong communication and customer service skills.

• Customer servicePreferred
• Problem solvingPreferred
• OrganizationPreferred
• Administrative SupportPreferred
• Attention to detailPreferred
• CommunicationPreferred
• Microsoft WordPreferred
• Conflict ResolutionPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Security monitoring
• Emergency response
• Administrative support
• Access control
• Communication
• Problem-solving
• Organization
• Microsoft Word
• Mobile applications
• Patrolling
• Conflict resolution
• Mentoring
• Attention to detail
• Emergency Response
• Professionalism
• Lifting Ability
• Administrative Functions
• Microsoft Excel
• Access Controls
• Building Management
• Management
• Mobile Application Development
• Maid Services
• Customer Service
• Innovation
• Problem Solving
• Listening Skills
• Mentorship
• Application Settings
• Security Systems
• Coordinating
• Mobile Phones

• Security & Safety
• Customer Service & Support
• Administrative
• Hospitality
• Concierge
• Client Information Workers Not Elsewhere Classified
• Concierges

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week