front desk manager, hotel

Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Develop and implement policies and procedures for daily operations Negotiate with suppliers for the provision of materials and supplies Perform front desk duties Arrange for and oversee maintenance activities Enforce policies and procedures Address customers' complaints or concerns Establish work schedules Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth

The manager is responsible for developing operational policies, negotiating with suppliers, and overseeing front desk duties. They also manage maintenance activities, staff schedules, and resolve customer complaints.

Candidates must have a college diploma or non-university certificate from a 1-2 year program. One to two years of relevant experience is required.

Identified from the job description. Confirm important requirements above.

• Policy Development
• Supplier Negotiation
• Front Desk Operations
• Maintenance Oversight
• Customer Complaint Resolution
• Staff Scheduling

• Hospitality
• Management & Leadership
• Customer Service & Support
• Administrative

Minimum education

Professional degree

Minimum experience

0+ years

Apply by

Sep 9, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level