Premium Server

Job summary

Provide high-end food and beverage service to guests in premium clubs and VIP areas during events. Coordinate with kitchen and bar staff to ensure timely order delivery and guest satisfaction.

Job details

Classification: Premium Server Department: Hospitality Reports to: Manager/Assistant Manager/Supervisor, Hospitality At Canucks Sports & Entertainment, we are excited to be in the business of creating memorable moments for our fans and guests. We are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement during Canucks games, Warriors games, and concerts at Rogers Arena. We can’t wait to meet you! POSITION SUMMARY: Our Servers work in our premium clubs during games and concerts at Rogers Arena, providing a superior level of food and beverage service to our guests. This is a part-time, hourly, events-based position. A typical shift includes: * Providing an exclusive premium service experience to members of our private clubs and VIP areas, serving food and beverages during events and non-event times * Processing guests’ orders to ensure all items are prepared properly and on a timely basis * Communicating with service staff, kitchen staff, and bartenders to coordinate entire station and ensure guest satisfaction with food and service * Other duties as required REQUIRED EXPERIENCE AND QUALIFICATIONS: * Must be at least 19 years of age * Must be able to work weeknights, weekends, and holidays with a start time of approximately 4:00pm * Must be able to safely lift up to 35 lbs. * Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time * At least two years of service experience in a fine dining establishment * Completion of Serving it Right Certificate * Have an incredible ability to thrive in a fast-paced and high-volume environment while maintaining a first-in-class hospitality and food and beverage experience * Strong communication and listening skills and ability to communicate with guests and respond to inquiries * A strong understanding of and commitment to uphold our company values of discipline, respect, excellent, attitude, and mindset (DREAM) * Non-Canadian residents must hold a valid work permit with a minimum of 8 months of validity remaining * This is an onsite role at Rogers Arena in downtown Vancouver Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team. This position will remain open until filled. CLAC, LOCAL 501 BARGAINING UNIT POSITION

What you’ll do

Provide high-end food and beverage service to guests in premium clubs and VIP areas during events. Coordinate with kitchen and bar staff to ensure timely order delivery and guest satisfaction.

Requirements

Requires at least two years of fine dining experience and a Serving it Right Certificate. Candidates must be 19+, able to lift 35 lbs, and available to work evenings, weekends, and holidays.

Listed skills

• collaborative · Preferred
• enthusiastic · Preferred
• Organization · Preferred
• Repetitive · Preferred
• Attention to detail · Preferred
• staff · Preferred
• Communication · Preferred
• Time · Preferred
• Strong Communication · Preferred
• discipline · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Fine Dining Service
• Food And Beverage Service
• Guest Relations
• Order Processing
• Communication Skills
• Hospitality Management
• Time Management
• Multitasking

Job areas

• Hospitality
• Food & Beverage
• Sports & Recreation
• Customer Service & Support

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