Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- Professional degree
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The server is responsible for providing excellent guest experiences by preparing tables, presenting menus, and serving food and beverages. They must also collaborate with staff to maintain service standards and handle guest requests or complaints professionally.
Job details
Server Everwild Nordic Spa & Hotel, Canmore About Everwild Everwild is a growing chain of boutique Nordic spas and hotels based in Canmore. We are an energetic team driven by our core values and providing our guests a home away from home. Everwild Nordic Spa and Hotel aims to raise the bar in wellness hospitality, blending authentic tradition with fresh, evolving experiences. Everwild is redefining mountain hospitality. Why Work for Us? * A gratuity program! * Group health benefits plan (Dental, Vision, Paramedical, and more) * Generous staff discounts at all our properties * Family and friends discount at Basecamp properties * Free access to the Everwild Nordic Spa * Discounts on food & beverage at Rhythm & Howl * Company paid staff events. * Room for advancement in our growing company * Be part of western Canada's fastest-growing hospitality brand * A hands-on people focused Basecamp culture Position Overview As a server, you’ll be the face of our restaurant and responsible for our customers’ experiences. The primary responsibilities of this role will be ensuring that our tables are clean and tidy for when guests arrive, presenting menus and serving food and beverages. You will need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you. Shifts: Full-time permanent. Days, evenings & weekends. Wage: $17 + gratuities Key Responsibilities * Prepare restaurant tables with special attention to sanitation and order. * Attend to customers upon entrance as per brand standards. * Present restaurant menus and provide appropriate food and beverage recommendations. * Take and serve orders accurately and appropriately. * Collaborate with other restaurant servers and kitchen/bar staff to improve workflow and guest experience. * Handle complaints or problems in a positive and productive manner. * Respond to patrons’ requests and inform management of any complaints. * Issue bills and accept payments. * Rotate beverages and food items in service fridges to ensure freshness and order. * Prepare service areas for arriving patrons by sanitizing, wiping up spills, clearing away crumbs, and replacing soiled linen. * Ensure that the service stations are adequately stocked with necessary supplies. Skills and Experience * Experience working as part of a team. * Experience working in a fast-paced environment. * Attention to cleanliness and safety. * Patience and customer-oriented approach. * Excellent people skills with a friendly attitude. * Responsible and trustworthy. * Excellent organizational skills. Requirements * Minimum 3 years restaurant serving or waitering experience. * Valid Pro Serve. * Sound knowledge of proper food handling procedures. Basecamp Resorts and Everwild is an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at careers@basecampresorts.com [careers@basecampresorts.com] to discuss your needs confidentially. Full time, Mondays to Sundays, days, evenings and weekends Full Time = 40 hours
What you’ll do
The server is responsible for providing excellent guest experiences by preparing tables, presenting menus, and serving food and beverages. They must also collaborate with staff to maintain service standards and handle guest requests or complaints professionally.
Requirements
Candidates must have a minimum of 3 years of restaurant serving experience and hold a valid Pro Serve certification. A strong understanding of food handling procedures and a customer-oriented attitude are required.
Benefits
- Gratuity program
- Group health benefits plan
- Dental insurance
- Vision insurance
- Paramedical insurance
- Staff discounts
- Family and friends discount
- Free access to the Everwild Nordic Spa
- Food and beverage discounts
- Company paid staff events
Listed skills
- Customer service · Preferred
- Teamwork · Preferred
- Communication · Preferred
- Sanitation · Preferred
- Payment Processing · Preferred
- Conflict Resolution · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Food and beverage service
- Table preparation
- Sanitation
- Menu presentation
- Order taking
- Workflow management
- Conflict resolution
- Payment processing
- Inventory rotation
- Teamwork
- Communication
- Organizational skills
- Food handling
- Patience
- Energetic
- Workflow Management
- Organizational Skills
- Management
- Cleanliness
- Food Safety And Sanitation
- Restaurant Operation
- Trustworthiness
- Presenting Menus
Job areas
- Hospitality
- Food & Beverage
- Customer Service & Support
- Server
- Waiter / Waitress
- Waiters
- Waiters and Waitresses
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