Chef.fe d'équipe bilingue, service à la clientèle (2 jrs / sem. de St-Hubert) / Bilingual Team Lead, customer service (2 d./week from St-Hubert)
Hybrid · Longueuil
The team lead will provide daily guidance, coaching, and training to customer service agents while ensuring process quality and performance standards. They will also collaborate with supervisors and quality control teams to drive continuous improvement and support project implementation.